Internship - IT Documentation and Project Management Support

The opportunity

Join our Salesforce Platform organization as a Project Management Office (PMO), Training & Enablement Intern, and support project teams by bringing structure, clarity, and consistency to how we manage projects and share knowledge. You will work closely with Project Managers, Application Managers, and Business Analysts, helping them plan, document, and enable successful delivery through clear processes and well-prepared training materials. 

This role is a great starting point for a career in Project Management, PMO, IT Enablement, or Operations, offering hands-on experience in a global IT environment while you are still studying.

How you'll make an impact

• Create and maintain documentation - Prepare, update, and organize project documentation such as guidelines, process descriptions, meeting summaries, and decision logs. Ensure documents are clear, structured, and easy to find.

• Support PMO and project activities - Help keep project plans, task lists, and status reports up to date in tools like Azure DevOps, Jira, or Excel. Track action items and follow up with team members when needed.

• Organize training and knowledge materials - Support preparation of training materials (presentations, user guides, quick reference documents). Help structure content for onboarding and internal knowledge bases (e.g., SharePoint, ADO)

• Coordinate meetings and communication - Assist with meeting organization, take structured notes, and summarize next steps. Support consistent communication between project teams and stakeholders.

• Standardize ways of working - Apply templates and standards for documentation and reporting. Help improve consistency and quality of documents across projects.

• Learn how IT projects are delivered - Gain exposure to project lifecycle, governance, and collaboration between business and IT teams. Understand how structured documentation and PMO practices support successful project delivery.

• Learn how IT services are managed - Gain hands-on experience administering Salesforce.com while building a solid foundation of knowledge about the platform and its ecosystem. Contribute to IT service delivery by collaborating with technical support and operations teams, coordinating activities, and monitoring progress. Assist in managing tickets, requests, and communication between technical teams and business stakeholders.

Your background

• You are a university student (2nd–4th year) of Computer Science/IT, Information Technology, Business Informatics, Management/Production Engineering, or a

• related field.

• Polish (C1+) and English (C1+) – you can communicate in meetings and write documentation in both languages.

• Basic Excel skills (filters, pivot tables, simple formulas) and ability to present findings clearly.

• Analytical and detail-oriented – you like organizing information and asking questions to clarify details.

• Comfortable with documentation and diagrams – using Word, PowerPoint, or simple tools like Figma, Miro.

• Availability: able to work hybrid from our Kraków office (min. 2 days/week) and ~24–30 hours/week during the semester.

More about us

We offer following benefits to all interns: 

• Flexible working hours 

• Access to internal e-learning platform Percipio 

• Multisport card 

• Participation in company social events 

Dbamy o przejrzystość i zgodność z wymogami prawnymi tak, aby każda osoba uczestnicząca w procesie rekrutacyjnym wiedziała, czego może się spodziewać na poszczególnych etapach. Po pomyślnym zakończeniu procesu przedstawimy wybranej osobie szczegóły dotyczące warunków finansowych oraz benefitów. Pozostałe elementy oferty zostaną przekazane przed podpisaniem umowy, tak by stworzyć możliwość spokojnego zapoznania się z nimi.

*Klauzula obowiązuje wyłącznie na terenie Polski, zgodnie z lokalnymi przepisami prawa.

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

*Applicable only for Poland location, in accordance with local law regulations.