Service Sales Support

The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.
Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you’ll make an impact

1. You will support FES for customer visiting , developing after sales service TR business.

2. You will provide the technical and commercial support to FES for the after sales service business development.

3. You work in service project order execution and payment collection support.

4. You ensure operation product quality handling and solution following ,improve the customer satisfaction and focus on team work.

5. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

6. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

1. You hold a bachelor's degree or above, major in mechanical or electrical engineering is preferred.

2. Required with 2 years of sales support experience in manufacturing industry. Familiar with transformer products is preferred. 

3. Excellent language expression skills and strong teamwork ability.  

4. Skillful in Word, Excel, PPT and office software.

5.Ability to use service systems such as Salesforce, ServiceNow, along with productivity tools such as Copilot, to improve customer support and operational follow-up.

More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1. Up to 30 days full paid leaves per year
2. Flexible Benefit program (Supplementary Pensions included)
3. Medical Insurance(outpatient and inpatient)
4. Long service awards
5. Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.