Quality Management Specialist

Quality Management Specialist

HITACHI ENERGY USA INC

Job Description

The Opportunity

Are you passionate about driving excellence and shaping the future of quality in high-voltage products? Join Hitachi Energy as a Quality Management Specialist and play a pivotal role in implementing and enhancing our Quality Management System strategy. You’ll collaborate across teams, inspire a culture of continuous improvement, and ensure our products and processes meet the highest standards. This is your chance to make a meaningful impact on a global organization committed to sustainability and innovation.

Responsible for ensuring compliance with applicable external and internal regulations, procedures and guidelines by supporting implementation and maintenance of Quality Management System (QMS) of our High Voltage Product Americas group. For our team, helping customers all over the world to ensure a successful transition to a de-carbonized economy, by improving the efficiency and resilience of the electrical grid, saving resources and reducing carbon emissions gives our work a powerful sense of purpose. Understanding the full potential of our technology and how it supports our customer needs is highly rewarding.

In addition, by staying close to our customers and listening to their needs, we deliver products, services and solutions of the highest quality. In our organization, we take ownership in continuously improving our products and processes – inspiring us to collaborate towards making a real impact in what we do.

How You’ll Make an Impact

• Maintain and execute the document management system.

• Provide support to all levels of employees in understanding and effectively using the document management system.

• Interact and gather information from functional teams to develop required documentation and work instructions.

• Responsible for process definition with its acceptance criteria and provide relevant training and instructions to the teams within their area of responsibility about the processes

• Responsible for planning, scheduling and documenting the execution of internal audits for the Quality department. 

• Prepare for and assist with customer audits. 

• Provide support during internal audits, certification audits and management reviews.

• Participate in continuous improvement projects 

• Maintain quality management system records, files and databases in a neat and orderly fashion and in compliance with the document management system and applicable standards.

• Support quality activities by receiving and maintaining quality records.

• Participate in Quality Improvement Plan (QIP) and continuous improvement activities.

• Analyze QA and/or other data for trends and issue reports, as needed. Use various statistical analyses to solve business/quality problems.

• Provide effective and efficient internal and external customer service.

• Other tasks as assigned

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

• Bachelor's (Technical) degree (BS) from a four-year college or university, or a minimum of five years related experience and/or training, or equivalent combination of education and experience.

• Minimum of 3-years’ experience in Quality Assurance

• Strong knowledge and training of ISO 9001 quality management system

• Strong written and verbal communication skills

• Strong attention to detail, schedule oriented, assertive

• Highly organized

• Advanced follow-up and influencing skills required.

• Experience as an internal auditor required.

• Proficient in Microsoft Office programs (Word, Excel, PowerPoint)

• Experience with SharePoint a plus.

• L6S Yellow Belt certification a plus.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

🌍 More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
• Health Care (medical, dental, vision, etc.)
• Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms