Service Project Specialist

The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass™ partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings. 

How you’ll make an impact:

• You will effectively monitor and control project progress and efficient resource utilization, project financials, oversee project invoicing status, cost, expense and cash flow, ensure that financial reporting is up to date, all the project related documents are stored according to Hitachi Energy policies, present in project/service agreement/warranty reviews and identify, qualify, quantify and manage risk, and ensure that all opportunities are identified and pursued.

• You will capture, analyse and share lessons learned throughout the project, ensure that the project is formally closed out, as contractually agreed, drive the formal acceptance of the project, contract close-out and its acknowledgement by the customer.

• You will ensure that the project consistently applies contract and claim management, in accordance with Hitachi Energy policies and contractual agreements, coordinate with Supply Chain Management, successfully procure required services, materials and equipment for the project from external and internal suppliers.

• You will support Supply Chain Management in negotiation, claim and project change, act as key contact for the customer, an escalation points for project issues, build, maintain strong relationships with internal and external stakeholders and effectively communicate with all stakeholders.

• You will pursuit to develop customer relationship enabling business continuation and/or sustainable business relationship and provide feedback internally to develop products, processes, operations and services.

• You will ensure the project follows and complies with company health, safety, and environmental policies.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background:

• You hold a university degree in ,ideally in Electrical Engineering or Mechanical Engineering.

• Minimum 2 to 5 years of experience transformers and project management.

• Quick learner, positive attitude.

• Flexible for business travel when required.

More about us:

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience, we offer the following employee benefits:

• Employer-sponsored medical plan (inc. dental care).

• Employer provident fund (EPF) – employer and employee.

• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.

• Hospitalization Insurance.

• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.).

*Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.