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The Opportunity

Hitachi Energy Transformers-Business Solutions IT Organization is seeking an Factory IT/OT Specialist for our Guarulhos location. As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets​ and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks​ and IT/OT assets cybersecurity operational tasks​.

How You´ll Make an Impact

  • Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support 
  • Provide computer onsite support of execution for Factory ​or Hitachi energy site's owned/managed assets​
  • Carry out OT asset IT/OT Cybersecurity operational tasks
  • Carry out both, the Office IT and Shop Floor IT/OT assets operational support​ - Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory​, CCTV / security system, Badging, Scanners for MES hardware support
  • Carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder​
  • Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection​
  • Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required​
  • Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems​
  • Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained​
  • Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer​
  • Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines

Your Background

  • Have completed a formal qualification or completed an apprenticeship in the field of information technology
  • Professional experience in IT support
  • Be fluent in local and English language
  • Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven

Tools:

  • Corporate platforms (ServiceNow, Office 365)
  • Operating systems (Windows Server, iOS, Android)
  • Networks and connectivity (network topology, Cisco equipment)
  • Virtualized environments (VMware)
  • Monitoring, troubleshooting, and asset management
  • Business continuity practices (backup, DRP/BCP)
  • IT/OT security and update/patching processes
  • Collaboration and video tools (Poly, OptiSigns)
  • CCTV, access control, and badging systems
  • Participation in IT projects and War Room activities

Methodologies of this role:

  • ITIL 4 Preferred
  • L6S Lean 6 Sigma Certified

All our job openings are also open to people with disabilities (PwD). The company is open to making workplace accommodations. Apply and take part in our recruitment process to become part of our team!

地点 Guarulhos, São Paulo, Brazil
工作类型 Full time
经验 Experienced
工作职能 IT, Telecom & Internet
合同 Regular
发布日期 2026-03-25
参考编号 R0117544

关于日立能源

日立能源是全球技术领导者,致力于构建清洁能源系统,共享低碳美好未来。我们服务于电力、工业、交通、数据中心和基础设施领域的客户,并携手客户与合作伙伴,通过数字化加速能源转型进程,助力实现碳中和的未来。

我们在全球90个国家拥有超过45,000名员工,他们每天都充满目标感地工作,并且利用各自的不同背景打破墨守陈规。我们诚邀你加入我们的全球团队,共同坚守这一简单而深刻的理念:多元化+协作=创新的关键。