IT/OT Specialist - Factory Operations

Are you passionate about technology and thrive in hands-on environments? Join Hitachi Energy as an IT/OT Specialist and become a key player in driving digital transformation across our factory operations. In this role, you’ll be at the intersection of IT and OT, supporting both office and shop floor technologies, and contributing to cybersecurity efforts that protect our critical infrastructure. You’ll work in a collaborative, innovative environment where your expertise directly impacts operational excellence and safety.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This is more than a support role—it’s a chance to be part of a global team that’s shaping the future of energy. If you’re ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we’d love to hear from you.

How you'll make an impact

• Provide onsite IT support for factory-owned and managed assets.

• Support end users and maintain IT equipment in collaboration areas.

• Execute cybersecurity tasks for IT/OT assets as a first responder.

• Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.

• Monitor and report abnormal OT system behavior.

• Install and configure security patches on critical assets.

• Collaborate with vendors to ensure secure system configurations.

• Implement security measures under guidance from global cybersecurity teams.

Your background

• Formal qualification or apprenticeship in Information Technology.

• Minimum 2 years of professional IT support experience.

• Proactive, solution-oriented, and self-driven.

• Familiarity with ServiceNow, MS Office 365, Windows, iOS.

• Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.

More about us

• At Hitachi Energy, we’re committed to powering a sustainable future through innovation and collaboration.

• You’ll be part of a diverse, inclusive team with opportunities to grow, learn, and lead.

• We offer global career paths, continuous development, and a culture that values your voice.