Application Engineer

The opportunity

We are seeking a motivated and enthusiastic Application Engineer to join our team. In this role you will be bringing the knowledge of a senior specialist in our Transformers portfolio to Customers, ensuring mutual trust while also communicating with customers on technical preferences, imparting training and presenting Hitachi Energy transformer solutions. You will be leading the regional business development and sales of Transformer solutions including digitalization, covering whole digital portfolio, tracking the market trends, and securing the anticipated growth impact. You will be developing and implementing a regional sales strategy aligned with global strategy to increase customer penetration through engagement with Front End teams, distribution channel and through promotion of Digital and Sustainable Transformer solutions.

How you’ll make an impact            

• Adopting and supporting global transformer strategy and portfolio deployments in the HUB to Customers and Hitachi Energy with focus on
• Contributing to bringing short, medium & long-term results via support to the sales and execution teams in a cradle to grave approach. Includes activity at Customer pre-tender/conceptual stage, Customer specification development, tender strategy development, technical tender clarification, order execution technical support, problem resolution and clarification, FAT support and post-delivery technical issue resolution.
• Establishing and demonstrating industry leading business and technical knowledge leadership by organizing and conducting technical trainings / webinars / presentations via both Hitachi Energy and industry platforms.
• Including and translating the knowledge of previous transformer design experience into Customer relevant knowledge.
• Leading the regional Application Engineering & Business Development activities related for the transformer portfolio by
• Understanding Market Trends and secure the anticipated growth impact.
• Fulfilling the Customer facing dimensions, activities shall include organizing and conducting Customer Technical Trainings (CTT’s), attending industry conferences, customer visits, specification influencing recommendations & reviews, tender negotiation clarification, off cycle technical and knowledge support to customer contacts.
• Fulfilling the internal Hitachi Energy facing dimensions, activities shall include internal technical training (HIIT’s) and Customer relationship presentations, tender strategy & negotiation recommendations. Engage factory and tender engineering teams to
• Developing and deploying trust, acceptance and team integration, Customer support during FAT, post order problem solving.
• Developing and implementing KPI’s and targets for the Transformer portfolio to provide visibility of  activity  and outcomes in the dimensions listed above. The metrics for her/his performance review might include the number of CTT’s, HIIT’s, specifications influenced.
• Contributing to and following a structured market plan combining the technical info gathered with customers’ while deploying a strategic overview mindset.
• Ensuring that all Customer interactions are reported in SFDC and pursuing its support by the M&S team of Hub.
• Ability to develop one’s own technical presentations, additionally use colleagues and BL technical presentations supported by underlying deep understanding of the topics.
• The regional Application Engineering & Business Development activities related to the transformer portfolio by understanding Market
• Trends and secure the anticipated growth and have positive impact on ROMI.
• Fulfilling the Customer facing dimensions, activities shall include organizing and conducting Customer Technical Trainings (CTT’s), attending industry conferences, customer visits, specification influencing recommendations & reviews, tender negotiation clarification, off cycle technical and knowledge support to customer contacts.
• Fulfilling the internal Hitachi Energy facing dimensions, activities shall include internal technical training (HIIT’s) and Customer relationship presentations, tender strategy & negotiation recommendations. Engage factory and tender engineering teams to develop and deploy trust, acceptance and team integration, Customer support during FAT, post order problem solving.
• Developing and implementing KPI’s and targets for the Transformer portfolio to provide visibility of activity and outcomes in the dimensions listed above. The metrics for her/his performance review might include the number of CTT’s, HIIT’s, specifications influenced.
• Contributing to and following a structured market plan combining the technical info gathered with customers while deploying a strategic overview mindset.
• Ensuring that all Customer interactions are reported in SFDC and pursue its support by the M&S team of Hub.
• Ability to develop one’s own technical presentations, additionally use colleagues and BL technical presentations supported by underlying deep understanding of the topics.
• Deep understanding of all transformer portfolio for different segments and applications and will support from
• a technical knowledge point of view the WCFE Team for the Marketing and Sales activities of the HUB and represents the interests of the GPG/BL in the given Country/Region.
• Providing customer feedback as well as strategic marketing inputs to GPG / GPMM and supporting the market analysis validation and competitive landscape and heat maps.
• Supporting and engaging closely within Application Engineering teams.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background       

• A bachelor’s degree in electrical engineering.
• Minimum 5 years of experience in technical roles like transformer design, technical interaction, directly with Customers in a tender or order execution capacity. Exposure to the sales and order execution process is a plus.
• Have technical skills in transformers and be able to connect the technical teams to the marketing teams in the Demand countries within the HUB.
• Intercultural sensitivity is required, with colleagues and customers from multi-countries in assigned region with excellent
• Be willing to travel ~ 35%.
• Proficiency in both spoken & written English is required.