Service Project Manager

The opportunity

We are looking for a Service Engineer / Service Project Manager to join our Service Business Unit at Hitachi Energy in Finland. You will partly work from your home office, but a big part of your work will be performed at customer sites. There will be travelling involved in Finland and Sweden.

In this role you will manage service contracts and handle communication between customers and the service team. You will be the one who agrees on the needed service work with the customer and the maintenance team. This is a versatile role that allows you to lead service works at site as well as execute practical service works yourself. Customer communication, reporting and invoicing are part of the work. The role includes also some small-scale sales and preparation of offers relating to service contracts.

How You'll Make an Impact

• Providing sales and maintenance services related to power distribution
• Providing high-end specialist services
• Establishing long-term customer relationships by understanding customers' needs and demonstrating in-depth technical service solutions knowledge  
• Being single point of contact for the customers  
• Building trust and maintaining sustainable relationships with customers by handling and coordinating warranty jobs, ensuring continuous communication and connecting them with our sales team

Your background

• B.Sc. in electrical engineering and relevant experience with power systems or other suitable education and vast experience with power systems
• Electrical qualification 1 or meeting requirements in order to be granted a certificate of qualification  
• Service oriented person with solution-oriented approach
• Self-driven and persistent attitude towards challenges. You work actively and professionally both independently and as a part of a team.
• Basic IT skills as well as the ability to learn modern engineering applications
• High integrity and a strong “safety first” mindset
• Experience from power system service / maintenance
• Understanding of power quality, relay protection and communication is an advantage
• Understanding of the basics of substation design is seen as an advantage
• Knowledge of commercial contracts is an advantage
• Excellent written and spoken skills in Finnish. Basic skills in English
• Quality-focused, customer-oriented team player who is willing to commit to long-term objectives and development 
• Driver’s license
   

Ready for a new exciting challenge? Apply for the position by June 30, 2025. We will initiate interviews as candidates apply and position will be filled as soon as a suitable candidate is found.