Service Sales Manager - Colombia

The opportunity

The Local Service Unit (LSU) Sales Manager, PGSV will deliver the BU PGSV and HUB strategies at the country level, on behalf of the Service Business Unit. This role will directly report to Local Service Unit Manager and functionally to the Hub Marketing & Sales Manager.

This role will collaborate closely with the Hub Sales team, working together with Country Local Sales Manager (LSM) and the local Front-End Sales team and the market managers and sales teams of the Product and Systems BUs, and across Hitachi Energy. The LSU Sales Manager will be responsible for the dedicated Service Front End Sales team (if any) and shall coordinate the Marketing and Sales Teams under the Country Level Service units under the LSU Manager to ensure a one Hitachi Energy Service approach to our customers including collaboration with the Service Sales teams of HVDC Service sales team and Grid Automation Service Sales team.

How you'll make an impact

Service Sales Strategy

• Adopt, plan, and implement hub service sales strategy based on the Hub BU M&S and Service GPG strategies and targets related to the entire service portfolio (lifecycle management, service products and solutions, and IB penetration). Lead the sales teams in delivery and exceeding targets in terms of orders, GM%, response time and customer satisfaction for the full-Service portfolio. Responsible for accurate Sales order forecasting by use of SFDC and improving data quality.

Customer approach

• Establishes long-term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products.

Sales processes

• Supports the team by participating in sales activities when needed.

•  Responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market. 

Health, Safety and Integrity.

• Monitors client financial status and reports any changes regarding risk to relevant internal partner teams.

People leadership and development

• Drives sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized, and staffed.

Requirements:

• Bachelor’s degree in a relevant degree or equivalent experience.  

• Significant and demonstratable experience in Service Sales, including IB Management.

• Strong customer relationship skills.

• Proven understanding of Hitachi Energy systems and products

• Experience working within the Energy sector

• Strong analytical and strategic thinking abilities.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced, dynamic environment.