Service Sales Manager (Transformers Business)

The opportunity:

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.  We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. At Hitachi Energy, whether you are a pioneer confronting the market, an engineer driving technological innovation, or an enabler enhancing organizational effectiveness – this is where your unique value converges. Your professional expertise will transcend conventional boundaries, making extraordinary contributions to our collective evolution. 

How you’ll make an impact:

• You will be participating in sales strategy discussions, assigning short- and long-term goals, identifying customer needs, competitor offers through market analysis, ensuring efficient marketing actions and communications demonstrate the value proposition of the products, systems, service, and packages.

• You will be supporting the Services Sales organization/customers in determining the most technically appropriate and cost-effective solutions and providing technical support, product presentations and product/solution/service-related training.

• You will be taking ownership of specific customer cases to ensure efficient customer issue resolution and analyzing the root cause of any lost proposals, to increase future competitiveness.

• You will be performing Project and Account reviews related to the existing portfolio and taking lead of service sales team.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold an electrical bachelor’s degree.

• Minimum 8 to 10 years with relevant transformer sales and 3 to 5 years in similar capacity experience.

• Besides your passion for people and technology, you are driven and result-oriented, with a strong focus on satisfying our customers and you thrive in a high-paced environment.

• With your communicative and collaborative skills, you also know how to build sustainable relationships. As a true team player, you contribute to a great team spirit and to our future success.

• As a foundation, you hold a bachelor’s degree in a relevant field and have experience in contract management and customer care in sales and/or after sales, also need a solid financial understanding and It is advantageous with a technical background, experience in project management, and working abroad.

• Fluency in English is a must, both written and spoken, whereas proficiency in additional languages is a plus.

More about us:

We offer, at Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:

• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee’s performance result and Business performance).

• 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.

• Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).

• Growth possibility: Learning and development platform, career movement opportunity within organization.

• Possibility to gain experience in international environment.

Please be advised that the benefits provided may differ depending on the employee’s country of hire.